I Cannot Receive Any Email

Very often, we receive support tickets or emails from clients saying that they cannot receive any email while they can send emails with no problem. 95% of such cases are due to email account is full, or sometimes, the whole hosting account is full/over quota. ...

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How To Make Payment?

we receive questions on how to make payment to us sometimes. instead of replying emails or support tickets time and time again, let me answer it here so that all clients can refer to this post in the future. 1)first of all, all invoices are posted in helpdesk ...

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Industry Wide TLD Domain Name Price Increases

just a quick note to let you know that on April 10 2007, ICANN approved price increases for 5 major TLD domain names, .com, .net, .org, .info, and . biz. here’s the announcement: http://gnso.icann.org/mailing-lists/archives/registrars/msg04682.html  j...

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China Is An Isolated Island Now When Email Is Concerned

If you are now having problem sending and receiving emails from/to China, you are not alone. China is an isolated island when email is concerned at this moment. Apparently someone “up there” behind the routers/switches is tweaking something and GFW...

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Blogspot Is Dead in China… Again

Yes blogspot.com is dead, blocked, again, in China. Many of my friends in China told me that they have been not able to access blogspot.com from 20 Mar afternoon. Users of all most all ISPs, China Telecom, China Netcom, China Tietong, CERNET, are all experienc...

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Someone is Using My Email Account to Send Out Spams !

recently there’re more and more reports and complaints similar to this: I have been receiving bounced back messages from email addresses I never sent to. When I look at the bounced back message, it mentions failed delivery of emails I didn’t send i...

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What’s Default Email Account and How It Works

what is default email account? default email account is also known as “catch-all account”. the default/catch-all email account would “catch” any mail that is sent to an invalid email address for your domain. all mail that is sent to an ...

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What’s Considered Email Spam?

i feel the need to write more about what’s considered spamming so that our clients can avoid sending spams without knowing. obviously if someone gathers email addresses from forums, newsgroups, web sites, etc. using email address harvesting software and ...

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You Can’t Follow The Big Guys When You Design Your Web Site

i wrote about web design with Flash and said “none of the big guys develops whole web site in flash”. well, i was deadly wrong. i just went to Prada web site and was wondering where to go next. i was staring at a black belt with white text “P...

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To Flash, Or Not To Flash?

Flash has become a “must-have” for many web design companies and corporate as well as personal web sites. used properly, it can be cool, eye-catching, and useful to visitors. otherwise, it’s often counterproductive. my take on this is, it can...

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